Returns, Refunds, & Exchanges

Returns, Refunds & Exchanges Policy

We are proud of our products! If for any reason you are unsatisfied with your purchase, you may return your order for a full refund, minus the cost of shipping. Return window closes 30 days from date of purchase. Softies extended Holiday return window closes firmly on 1/5/23 for purchases made after 11/1/22.

Only items purchased directly from are eligible for return and/or exchange. Returns must be unworn and with original tags attached.

Softies SALE purchases (30% off or more) are final and non-exchangeable or refundable

START A RETURN OR EXCHANGE direct orders only

ABC TV (GMA, View Your Deal) Returns click HERE