Shipping & Returns



Softies ships all packages within 2 business days. Free shipping applies only to the United States.


Track your order and ensure accommodations are in place for its safe delivery. Softies will not replace or refund packages with confirmed deliveries.


Returns & Exchanges


We are proud of our products! If for any reason you are unsatisfied with your purchase, you may return your order for a full refund, minus the cost of shipping.  Return window closes 30 days from date of purchase.


Only items purchased directly from are eligible for return and/or exchange.  Returns must be unworn and with original tags attached.


Softies SALE purchases (30% off or more) are final and non-refundable.


START A RETURN OR EXCHANGE direct orders only


GMA & View Your Deal Orders click HERE