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Shipping & Returns



Softies ships all packages via USPS or UPS within 2 business days. Free shipping orders are shipped USPS and only within the continental United States

Please note:  A tracking number will be sent via email the moment your order leaves our facility.  Track your order and ensure accommodations are in place for its safe delivery.  Softies will not replace or refund packages with confirmed deliveries. Returns

We are proud of our products! If for any reason you are unsatisfied with your Softies purchase, you may return your order for a full refund, minus the cost of shipping.

Please submit return requests to:

Please mail authorized returns to: 
Attn: Return Dept. 
7659 Washington Ave. S. 
Edina, MN 55439

All sales from are final 30 days from date of purchase.  Softies Clearance purchases are final and non-refundable.



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