Shipping & Returns



Softies ships all packages within 2 business days. Free shipping applies only to the United States.

Track your order and ensure accommodations are in place for its safe delivery.  Softies will not replace or refund packages with confirmed deliveries. Returns

We are proud of our products! If for any reason you are unsatisfied with your purchase, you may return your order for a full refund, minus the cost of shipping.  Only items purchased directly from are eligible for return and/or exchange.

Please submit return requests to:

Please mail authorized returns to: 
Attn: Return Dept. 
7659 Washington Ave. S. 
Edina, MN 55439

Softies SALE purchases (50% off or more) are final and non-refundable.  

Holiday Return Window CLOSED 1/4/21