Shipping & Returns



Softies ships all packages within 2 business days. Free shipping orders are shipped USPS and only within the continental United States

Track your order and ensure accommodations are in place for its safe delivery.  Softies will not replace or refund packages with confirmed deliveries. 

Congrats, you found our secret BOGO sale Returns

We are proud of our products! If for any reason you are unsatisfied with your purchase, you may return your order for a full refund, minus the cost of shipping.

Please submit return requests to:

Please mail authorized returns to: 
Attn: Return Dept. 
7659 Washington Ave. S. 
Edina, MN 55439

Softies Clearance purchases are final and non-refundable.